Prospects
Qualify prospects before they become active opportunities
A new referral or inbound enquiry can stay as a lead while the firm records service need, decision maker, budget discussion, timing and the next action. That separates casual enquiries from work the partners expect to close.
Qualified opportunities then carry expected value, probability, stage, expected close date and owner. The pipeline becomes a view of genuine new business rather than a list of everyone who has ever emailed the firm.