Lynka product
A small business can call something a CRM problem when the real problem crosses several jobs. The salesperson needs the latest quote. Finance needs to know which version was accepted. Purchasing needs to know what stock is still coming. Support needs to see what the customer bought before answering the ticket.
Lynka keeps those jobs in separate product areas, but connects them through the customer, product and source records they have in common.
Lead Generator searches businesses by location, industry and search terms.
Leads hold early-stage research, source, ownership, priority, scoring and qualification details.
Quotes can contain products or services, pricing, discounts, tax, currency, validity and terms.
Products can have several suppliers with different buying prices, currencies, lead times and minimum order quantities. Purchase orders keep ordered and received quantities separate while a supplier is still delivering.
Goods receipts record accepted, damaged and on-hold quantities. Posted receiving can create stock movement and update weighted product cost when the cost information is complete.
Inventory reports cover available stock, reorder needs, incoming goods, open purchase orders, slow movers, valuation, margin and movement history.
Accounting includes a chart of accounts, double-entry journals, supplier bills, payments, accounting periods, bank reconciliation and core financial statements.
Supplier bills can be checked against purchase orders and posted receipts. Workspace controls can require approval and three-way matching before payment.
Closed periods protect prior reporting, while foreign-currency records can retain both transaction and base-currency values with the dated exchange rate used.
Tickets can carry priority, category, type, owner, team, due date, first response, resolution, reopen history, root cause and resolution summary.
SLA deadlines track first response and resolution separately, and the SLA clock can pause and resume when the support process needs to wait.
Support reporting measures incoming volume, first reply time, resolution time, SLA compliance and backlog by status.
The current report catalog spans Sales, Agreements, Finance, Inventory, Marketing and Customer Support. Reports include pipeline value, win rate, quote acceptance, overdue invoices, A/P aging, financial statements, stock valuation, product margin and SLA performance.
Saved report views, subscriptions and drill-down give managers a way to return to the report they use and inspect the records behind a result.
Start with the product area your team needs now and keep the surrounding work close when the business process crosses departments.
Lynka is built for small teams that regularly cross from customer work into quoting, billing, purchasing or finance instead of handing each job to a separate department.