Create calls, emails, meetings, tasks or other activities against the record they belong to. Add a summary, note, due date, priority, duration and assignee so the next action is understandable to somebody other than the person who created it.
Activities can sit around leads and opportunities and can also attach to other supported Lynka records when follow-up belongs to billing, support or another business process.
An activity can remind its owner before the due time, with reminder delivery state tracked for supported channels such as in-app and email.
The due date remains the commitment. The reminder is simply the nudge that helps the commitment survive a busy day.
Recurring activities support repeat unit, interval, count and end date for work such as account reviews or regular customer check-ins.
Generated occurrences remain related to the recurring activity, while duration and all-day settings help the work queue reflect how the task is actually scheduled.
Completed activities can keep completion time and notes. Canceled activities can retain when and why they were canceled.
If the work is still valid but the timing changed, snooze or reschedule it instead of marking it complete just to make the overdue list disappear.
Open activities past their due time can be surfaced as overdue. That helps reps recover missed commitments and gives managers a concrete place to look when an account has gone quiet.
Activity volume by itself is not the goal. The useful signal is whether important customer work is owned and getting done.
Sales sequence steps can create tasks as well as send email. A cadence can wait, send a message and then hand the next action to a salesperson for a call, research step or personal follow-up.
The resulting activity still behaves like normal work with assignment, a due date and completion history.
Activities turn that assumption into a named action with an owner, a due time and a real outcome.
Activities are the work between sales stages. Lynka keeps that work beside the lead or opportunity so the next commitment is visible before the conversation goes cold.
Calls, emails, meetings, tasks and other activity types can be scheduled with notes, due dates, priorities and assignment.
